Pandigital was pretty good at coming up with gadgets sold at a price slightly cheaper than name brand devices, and once they got past the initial quality issues with the first Novel Android tablet, their hardware wasn't half bad.The tablets which they released in 2010 and 2011 had decent specs and price for the time, though they of course are underpowered, overpriced, and antiquated by today's standard.
But their service department sucked, and if they ran the rest of the business as poorly as the service dept then the only surprise today is that the bankruptcy didn't happen sooner. My first and last encounter with Pandigital's service dept happened at the beginning of 2011, and based on the readers who kept showing up over the past 2 years I would say that the service dept maintained their usual standards of abysmal customer satisfaction.
Pandigital is leaving behind quite a few different gadgets, including a 6" ereader, a couple 9" Android tablets, an 8" Android tablet, and a half dozen different 7" Android tablets. And given that Pandigital was also involved in selling other consumer electronics before they jumped into tablets, you might also encounter their internet radios, digital cameras, digital picture frames, and portable scanners.
There is a surprising number of their tablets still available in retail channels; you would not believe how many views my old posts still get on hacking the various Pandigital devices. I expect to have new readers show up with these old tablets for some years to come.
P.S. Thanks, Joe, for posting that email.
image by fiomaha