The Morning Coffee – 24 October 2014

The reading list may be short this morning but it's full of stories worth reading, including an update on the Ellora's Cave lawsuit, a reader's manifesto, a look at how Indian publishers are running a FUD campaign against Flipkart and Amazon, and more.

About Nate Hoffelder (10603 Articles)
Nate Hoffelder is the founder and editor of The Digital Reader:"I've been into reading ebooks since forever, but I only got my first ereader in July 2007. Everything quickly spiraled out of control from there. Before I started this blog in January 2010 I covered ebooks, ebook readers, and digital publishing for about 2 years as a part of MobileRead Forums. It's a great community, and being a member is a joy. But I thought I could make something out of how I covered the news for MobileRead, so I started this blog."

7 Comments on The Morning Coffee – 24 October 2014

  1. Missing – Amazon’s stock crashes by more than 10% in after hours trading.
    If AMZN was priced at Apple’s PE of 16, its price would be $7 share.
    Maybe it’s time for publishers to worry if they will ever be paid by Bezos.
    I read his terms are +90 days.

  2. The failure of the phone is more symptomatic rather than endemic.
    Amazon should pare down to a simpler core business and build on profits and operating margin and try to improve its image.
    I saw in HuffPost comments, folks seemed turned off by its business practises and low pay.
    Of course if it does that it will have to manage a falling stock price.

    • Zogby Analytics had Amazon on top (by a wide margin) as to which companies rated best in customer satisfaction. This year makes five years in a row they’ve had the top ranking. If you think people who regularly troll on HuffPost is a representative slice of satisfied/dissatisfied Amazon customers, you might imagine internet polling is remotely accurate. It isn’t. Generally speaking, people are unaware or unconcerned about manufactured controversies about Amazon. I’m not concerned about the Fire phone’s success (or lack thereof), Amazon will regroup and go in a different direction.

  3. Salon dislikes Amazon but not HuffPost. The comments there were random not trolls. And if those people aren’t buying than they can’t be dissatisfied either. They are boycotting, not disappointed customers.

    • You don’t know if they’re random or not. Some people Google search “Amazon” and post negative comments wherever they get a hit. Some may be regular HuffPost readers but they still aren’t representative of the huge number of people who purchase products over the internet. Zogby sampled a group of 2,500 people and asked them their satisfaction level of 150 different companies. The fact that Amazon has the top spot over a period of 5 years would strongly suggest that it isn’t an aberration. Besides, if people are happy about a company, they aren’t usually searching for a soapbox to voice their satisfaction. They just keep buying.

  4. My my aren’t we a little sensitive about a company that loses more than the Jacksonville Jaguars!
    You can inspect the links yourself.

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