You can reach the staff of this blog any number of ways, but I'd prefer that you contact us via my Gmail account. The username is nate.hoffelder. (If you look really hard you can probably find our telephone number.) The mailing address is:

13884 Montoclair ln.
Woodbridge, VA, USA, 22193-4467

11 thoughts on “Contact

  1. Just a little confused…I wrote under my name and e-mail…With a way of curing the Pandigital Black Novel update problems…And saved the text on your site…But have no idea where it was posted to ….This text is all about “good news”…so I wanted to share it with others….Chris.

    1. If it was useful information I probably copied the comment to another post. I don’t like to do Q&A on this page.

      BTW, any comment left here that looks nonsensical will be deleted and forgotten. If someone has a device question, please ask it on the relevant post.

      Edit: And i just now noticed that there were 2 old comments left here. They’re gone, too.

  2. I have a shift 3 LookBook, (powered by Kobo). The number for customer service gave me this web site, but I am not sure why?! I am trying to get on line with the reader to download more books.
    I have not been connected since Christmas when we gave the book to my mother.

  3. I have tried calling your company for the last week to find out how I can find out where my Lookbook shift3. Please I would like to have someone contact me as soon as possible . I have my tracking number from sending it back to you for a new one since it stop working and had streeks on the screen. I have also left messages on the phone and no one has call me back. Are you really a company??? I would like my book replaced.

  4. Dated terminology: “Set top” boxes no longer exist. It’s long past time for tech writers to come up with a meaningful term

    1. A digitally delivered newspaper is still a newspaper, isn’t it?

      Also, the Apple TV is arguably a set top box. Or at least it would be if not for the fact that TVs are so thin nowadays that you cannot put anything on top.

  5. I have a Kobo reader . . . I have Kobo on my computer . . . I have Koko on my phone . . . I have Kobo on 2 tablets and none of them work because they all keep saying I have the wrong password . . .

    My email addresses . . .

    [email protected]

    [email protected]

    David 808-365-9019

    02/01/2014 7:09:31 AM

    David Strattford
    2051 Young Street, 36
    Honolulu, HI 96826
    David’s: 808-365-9019 Loraine’s: 808-365-9026

    David’s: [email protected] Loraine’s: [email protected]


    Some Of David’s Awards

    Musical Shorts / 99 Cuts – David Strattford – Won A GrIndie Award May 2009
    Romantic Classics – David Strattford – Classical CD of the Year – 2007
    Ocean – David Strattford – Meditation CD of the Year 2002

    TRAX Music Publishing and Recording (1983) Inc.

    Subsidiaries . . .
    Need A Hit Man?, TRAX Digital Recording Studios, TRAX CD & DVD Duplicating / Copying, Music Software Hawaii, The Best In Hawaii, Books On TRAX, Randall-Hill Advertising and Public Relations, RelaxTRAX, Loraines Digital Downloads and many more.

    The information contained in this e-mail is confidential and may contain privileged information. It is intended only for the person or persons named above. If you are not an intended recipient of this e-mail please be advised that any distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify us by return e-mail and delete all copies of the e-mail and any attachments.

    From: Kobo [mailto:[email protected]]
    Sent: Thursday, April 24, 2014 7:18 PM
    To: [email protected]
    Subject: Request to Change Kobo Password

    Can’t remember your password?

    Follow the link below to reset your password. Please note that this link expires in 5 hours:
    Please do not reply to this email. It has been automatically generated.

    Kobo Customer Care

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    Privacy Your security is important to us and we take great measures to protect your personal information. For details, see our Privacy Policy.

  6. will this tablet sero8 accept barns and noble e-reader wife has a account with them.her nook is on the blink and looking to buy this tablet at wallmart.she does e-mails.can she transfer her contact and books to this tablet

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