My Lookbook e-reader has arrived

Do you recall the CVS paper work that Engadget got a couple months ago? It showed a netbook and an ereader that CVS planned to carry this Christmas season. I've been keeping an eye on CVS, and the product page went up a couple days ago.

I bought one and it arrived today. BTW, I'm pretty sure it won't be carried in stores; I checked the 4 stores within driving distance and they don't have it.

You probably know that this is a Kindle clone with a 7" LCD screen, Wifi, and support for Kobo ebookstore. What you don't know is that this is a close relative of the Literati. The Lookbook is trademarked, copyrighted, and so on by Merchsource, the company behind the Sharper Image Literati.

Sidenote: I went and found the FCC paperwork. I don't know how I missed it when it was posted back in September.

I still have the white Literati, so I'll compare the 2 ereaders. The Lookbook is slightly shorter and wider than the Literati. It has the USB, power, and SD card slot on the bottom, the Literati has the SD card slot on the upper edge. The Look book has a curved silver back; the Literati's back is beveled.

For the most part they have the same keyboard, but the Lookbook has an extra button: "/". If it had a web browser, that button would come in handy.The Lookbook has page turn buttons, not swipe pads. And the keyboard on the Lookbook is very shiny (that's why the photo looks odd.)

I'm really not impressed with the build quality; it has a cheap feel to it. Look at the picture, and you'll see that the buttons don't line up. It doesn't look any better in person.

The 2 ereaders have the same library setup, ebookstore, and are running the same reading app. But they share the lack of decent annotation and formatting options, unfortunately.

One important difference is that the Lookbook doesn't have the brightness control of the Literati. It also is having trouble finding the ebooks on my SD card. No, wait, it can't find the card at all.

The support page is finally up (the site was down last I checked). They really need to rewrite the user manual; the font is ugly and it contains incorrect details.

That's all for now; I'm going to go play with it for a while.

Nate Hoffelder

View posts by Nate Hoffelder
Nate Hoffelder is the founder and editor of The Digital Reader: He's here to chew bubble gum and fix broken websites, and he is all out of bubble gum. He has been blogging about indie authors since 2010 while learning new tech skills at the drop of a hat. He fixes author sites, and shares what he learns on The Digital Reader's blog. In his spare time, he fosters dogs for A Forever Home, a local rescue group.

132 Comments

  1. Zigwalski9 October, 2010

    How much is this thing suppose to cost?

    Reply
    1. Nate the great9 October, 2010

      It’s listed at $149, which is not bad.

      I really like the idea. If this were an open platform, I’d be shouting it from the rooftop.

      Reply
      1. george21 April, 2011

        i got mine for 49 bucks on sale till 4 23 2011

        Reply
        1. Jokens1527 June, 2011

          I have one but can’t figure out how to hook up to wifi.. I called lookbook and they said call comcast i did and they don’t have anything to do with it so how do i get started??

          Reply
          1. Connie K10 September, 2011

            I started out with a Literati which didn’t even work. I couldn’t get it to come on or charge. So sent it back and they told me they would send me a new one. Waited and waited, called, called again (after finally reaching someone) and was told they were receiving a shipment that week and it would go out the first of the following week. Waited 2 weeks, never received, called again. This time they said they wouldn’t be getting anymore in and asked if I would take the Look Book. Sure I say. Waited another week and finally got it. Could tell as I removed it from the box that it was refurbished (mine was brand spankin’ new). Guess what, won’t come in or charge once again. So after 44 dials of the phone to get someone to pick up instead of getting the recording that I am “calling during peak times, Goodbye”, I once again went through the scenerio. I was then informed they have no new machines and won’t be getting anymore. They only have refurbished ones and thats all they could do for me. Tried to get a supervisor and I don’t think they exist. Their mailbox was full, then hung up on me. No instruction book or anything came with it. It didn’t fit the Literati case either. I asked them what they suggested I do and they said return it where we bought it. Well they don’t have anymore. And I asked how I could return a Look Book in a Literati package. No suggestions. And then he said “why don’t you trade it at Kohls because you don’t need a receipt for anything there and they probably won’t care about the package”. I couldn’t believe he said that. I asked “so instead of you ripping me off, you want me to rip off Kohls”. Not any return words were said. I am livid. Sold something I really wanted, no way to return it and still have nothing. The company turns out to be one that only sells items, they don’t take care of anything else. They were called Merch Source out of Chino, CA. Any suggestions?

            Reply
          2. Fred Orsita8 October, 2011

            To Connie K

            What you just described is exactly the same scenerio I just went through to the letter. I just received my Lookbbook as a replacement for myLiterati –guess what wouldn’t turn on at all and could not charge it and it is also refurbished . What was the end results because I’m going to have the same problen. I’m also going to tell your story and see what excuses they give me. Thanks for the information.

            Reply
          3. Stormy27 February, 2012

            Connie- they gave me the same deal- bought a new Literati that bit the dust and always had charging problems…and I sent it back to them- finally after a while- I called- they sent me me a refurbished Look Book with is also a piece of CRAP and used! It will not charge either…I now have 2 Kindles!!!
            Should have bought a Kindle Fire- now I have one!
            Sheesh!

            Reply
      2. Angelina17 December, 2012

        I got my lookbook and litterati for 20 bucks on Amazon 🙂

        Reply
    2. Mryankie611 December, 2010

      I found mine for 99.00 @ Walmart just three days ago.

      Reply
      1. idontcare11 December, 2010

        i just bought mine today.. i couldnt find the free 150 books.. does yours have those? im thinking of returning it and just get the nook instead.. hmmm…

        Reply
        1. Nate the great12 December, 2010

          Mine were there. I wonder what happened to yours.

          Reply
        2. Mac916 December, 2010

          I just purchased mine and the 150 free books you will have to download. Once you create an account and sign in at Kobo you can do that. There should be the 25 Titles already downloaded from the factory

          Reply
          1. donna17 February, 2011

            I am unable to download my free books. I am unable to get th internet and i do have wi fi.
            HELP

            Reply
        3. Daphne19 December, 2010

          you have to go to the store on your ereader and it will update the ereader and then it will download your 150 free books.

          Reply
        4. Pamela30 December, 2010

          To get the free books, you must create an account. When you click on the “store” tab from the main menu. Once in the online store, you will see the words: Browse, Free and More in the upper right hand corner. Click on Free. This is where your free books are stored. You can download 150 free books out of 194 choices.

          Reply
          1. Janet25 April, 2011

            I went online on my computer and created an account (could not find a way to do so from the ereader itself). Then I got on the wi-fi at the library and when I click on store it only shows the 25 books that come with it. There was no option for browse, free, or more anywhere. Also, when I click on the sync symbol, it does nothing. It keeps telling me that I am not signed in, but does not offer me any opportunity on any screen to sign in. I have sat with the quick start guide and with the complete user guide and it still does not do anything.

            Reply
          2. Peg Davis5 September, 2011

            Why so many negative reviews? I went on to website on computer. Seems like most of the books are classics with alot of repeats. How do you download from library? Is there any place else to get free books? I am hesitant to buy even at $50 if I have to spend alot on books. Kindle also seems to have more choice of free ones. Not sure about B&N. Does anyone else really like LookBook?

            Reply
            1. Nate Hoffelder5 September, 2011

              Here’s a good place to start for finding free ebooks:
              http://the-digital-reader.com/free-ebooks/

            2. Joe S.29 September, 2012

              I am a PC Tech & I have a LookBook also. I use it to store ALL my PC manuals (eBook Versions). I find it to be an easy way to carry around a lot of manuals for very little weight. I also make up a lot of PDF files that I have on the LookBook. At least if someone steals it I’m NOT out $400+ for an iPad or something similar.

        5. Ras7 January, 2011

          Definitely take this POS back and get the NOOK.
          i just got a nook and its the most amazing ereader ive ever seen or used.
          and ive used pretty much all of them.

          it blows all of them away..

          NOOK ftw. <3

          Reply
        6. Stace27 December, 2011

          My husband surprised me with the lookbook as a way to say thanks for all the things I give up for my family everyday. I could not wait to get reading. 3 days later I finally managed to find the manual online, download, and sinc it to the reader (no small feat as the offical website does not have it or a way to find it). The thing won’t charge, Tech support will not call me back and the forced “update” took away 125 of the 150 free books that came loaded on it. Needless to say, I am beyond dissapointed. The wonderful gesture my husband made was ruined by the difficulty I have experienced trying to use the thing. 2 solid days of trouble shooting, and I am no closer to enjoying it. uggh!

          Reply
        7. Stormy27 February, 2012

          Take it back- get a Kindle!

          Reply
      2. Kim26 February, 2011

        found mine at walmart for $89.00 yesterday 02/25/2011
        Now I would like to find a nice cover for it.

        Reply
        1. Lisa1 April, 2011

          Call kobo and ask for lookbook covers …they offer them now.

          Reply
        2. FangRulez20 April, 2011

          CVS has a sale going on, last I checked. It’s selling for $49.99

          Reply
        3. Michele26 April, 2011

          Have you found a cover yet?

          Reply
          1. Chiqui1 August, 2011

            I am looking for a cover too. anyone know where to find one?

            Reply
          2. Stace27 December, 2011

            yeah, good luck with finding one. Right now I am using a padded mailing envelope.

            Reply
    3. PrestonPartyof425 April, 2011

      Decided to buy my 9 yr old a look-book. (He is an avid reader.) Had the kids go to bed early (Easter Bunny Ritual),,, The hubs and I decided to charge the E-reader up, get the time zones, set it all up for him to start reading in the morning. I guess the cat knocked it off of the shelf, and now nothing. $50 wasted.. I returned it today, and NOT getting another

      Reply
      1. PrestonPartyof425 April, 2011

        by the way, it was on sale from 149.00- to 49.00

        Reply
    4. Chiqui1 August, 2011

      I bought my for $69.99 at walmart.

      Reply
      1. Jo Ann3 September, 2011

        I am interesting in getting one, have you enjoyed yours. Are you happy with it and all…

        Reply
        1. Nate Hoffelder3 September, 2011

          Now that you can get it for about $60, I think it’s a great ebook reader.

          Reply
  2. Zigwalski9 October, 2010

    I would rather spend the money on a tablet type e reader is I am going to look at an LCD screen. Maybe the Pocketbook one will be a good one. They both remind me of Augen’s The Book and that one is a piece of trash.

    Reply
  3. Review: Shift3 Lookbook19 October, 2010

    […] I first heard about this e-reader from the internal CVS docs that someone sent to Engadget. I’ve been quietly waiting for it to be released, and I got mine about a 2 weeks ago. It’s a Kindle clone based on a 7″ LCD screen, and I’ve covered the physical description in detail in my previous post. […]

    Reply
  4. Graham Toal22 November, 2010

    If you bought this from CVS, what are the free e-books that come with it? I haven’t been able to find a list anywhere. Is it the same old tired classics or are there any books at all that you would otherwise have to pay money for, to get the e-book version?

    Thanks,

    Graham

    Reply
    1. Nate the great22 November, 2010

      The 150 ebooks were all public domain classics. You could get them anywhere.

      Reply
      1. Lisa1 April, 2011

        If you go on kobo website and register you can down load books its really easy and faster with wifi…

        Reply
  5. tigertail26 November, 2010

    I was just in a CVS store in Panama City,Fl and they have this ebook on sale for $99.00 – is it worth buying or should I purchase the Kindle from Amazon for $139.

    Reply
    1. Nate the great26 November, 2010

      I checked, and they still haven’t fixed the problems I found when I reviewed it. Definitely PASS.

      Reply
  6. hochster13 December, 2010

    I just got the Lookbook at Walmart for $100. It updated to the latest software V1.9, Dec 3rd, and works fine. There are 5 font sizes, the pages turn quickly, there are 7 levels of brightness for the backlit screen and a night setting with black BG and white letters. There are two file types .epub and .pdf. The .pdf files can be horizontal and vertical. Sized from whole page or 100% to 200%. You can scroll down with the little arrows next to the button in the lower left. I originally had a Sony PRS-300 but it needs a light for night reading and the screen is small. It has internal storage or SD card. It is wireless and works well with my router. The 150 books are more than just the free classics, although there are some of those. I download from a local library and transfer with my computer to the SD card and it works fine. Use a Kobo reader or Adobe Digital Editions. For the price it seems a good deal.

    Reply
    1. Dman24 December, 2010

      Can you download free books from the Library? I really felt like I was going to get more books than I did :=( It’s for my son and he is almost 13 Do you have any suggestions?

      Thanks
      Dman

      Reply
      1. Nate the great24 December, 2010

        It should be compatible with library ebooks, but you’ll need to check with your local library to make sure.

        Reply
  7. Sharon15 December, 2010

    We bought 4 of the Lookbooks for our grandkids for Christmas. Was this a mistake and should we return them to get the Kindle? Also, can you use Barnes & Nobles gift cards to buy downloads to the Lookbook?

    Reply
    1. Nate the great15 December, 2010

      It looks like they may have fixed the problems, so I don’t see why not.

      And no, you can’t read ebooks from B&N on the LookBook.

      Reply
  8. Greenbean18 December, 2010

    My husband just got me the LookBook… they have fixed the problems!! But you are right, you have to download the ebooks from kobo in order for the LookBook to be able to read them, just like with the Kindle, my sister has that one and she said she can only download the ebooks that are ment for the Kindle, the same is with the Nook from B&N…. crazy – BUT kobo, still has some pretty good ebooks and they add more weekly as the books come out!!!

    Reply
    1. N4GIX19 December, 2010

      Actually, you can use any ebook that’s in .epub format. There are quite a few sites on the web where you can download free books in that format.

      Unfortunately, I’m going to return the one I bought earlier today since I’ve had more than a few problems. First, in order to get RID of any of the books that are pre-installed (25 of ’em), you have to plug in the USB cable, go online, and go through a very convoluted process to remove them from the reader and move ’em back into your online “Library.” What a major pain that is!

      Speaking of the USB cable, it took six attempts before my computer could “see” the reader, and allow me to install the driver program, none of which isn’t even mentioned at all in the manual, for pity’s sake! When connected, a popup window appears that allows you to “browse” to the LookBook folder. You can then “drag” any .epub or .pdf file to the LookBook reader.

      You are instructed to click the “Eject” button before disconnecting the USB cable, but nowhere does the “Eject” button appear. Oh dear! You have to open My Computer (what a silly name!), right click on “KoboeReader” (yes, it’s mispelled), and then find the “Eject” button.

      Somewhere during all of this, it appears that the installation software for the PC and Mac versions has self-erased from the LookBook reader’s folder, so… Bah! Humbug!

      What can I say about the keyboard? If you are a pygmy and your fingertips are the size of a spaghetii noodle, you just *might* be able to use it. Forget about using it wirelessly to browse the bookstore! It’s just not worth the pain.

      As far as their prices go, they’re not unreasonable, but I can get many -if not most- of the books elsewhere for $1.95 less!

      Reply
      1. Dman24 December, 2010

        Where do you get them for 1.95 please share.. I bought this for my son and he LOVES!! reading books.. I have spent so much on bookd and the library till i’m all spent out!! PLEASE!!! tell me how we can get some cheap books downloaded to our Lookbooks :=) thanks so much!!

        Dman

        Reply
      2. Lookbook Owner28 January, 2011

        Although I really dislike the little tiny arrows with the BIG button in the middle for navigating and selecting, overall I like it! I would like to point out that the folker is not “misspelled”. Koboereader= Kobo ereader.

        Reply
      3. Joe S.29 September, 2012

        For you people having problems finding and/or installing the DRIVER (BOTH MAC & Windows) for the LookBook – I was finally able to get the driver to install correctly on my Windows 7 (64Bit) PC. If you use the Windows Explorer Program and browse the LookBook Device (Once it shows up on the “My Computer” Folder) You’ll see a Directory called “Desktop Installer”. In that directory are 2 Sub-Directories. One called “Mac OS X” & the other called “Windows”. These are the locations for the ACTUAL DRIVERS for the LookBook.

        If you can get to it, I suggest that you BURN these Drivers to a CD & keep it safe for future use in case you need it again. Then again, IF you CANNOT get to it, just E-Mail me and I’ll see if I can send you a copy of the Driver.

        Have Fun & Happy Reading…

        Joe S.

        Reply
        1. J42k15 December, 2013

          Do you have the lookbook drivers and any .documentation? IF you would be so kind as to email it to me I would be very greatful. Thank you in advance for your consideration. Best regards, J

          Reply
  9. Daphne19 December, 2010

    I just bought my lookbook and I love it. I thought about buying an expensive ereader but I changed my mind when I seen this one. All I wnated to do was to read books and I didn’t care about all the extras. I just wanted to read books. I am even thinking about buying one for my 11 year old son.

    Reply
    1. Rachel20 April, 2011

      I just bought a lookbook for 49.00 at cvs… For me it will be just fine I am a simple person.. if this sale had not been on I would still be with out one.

      Reply
  10. LOOKBOOK FAN24 December, 2010

    Every device is not for every one. I have a LOOKBOOK and am very satisfied. The capabilities are fine for what I am looking for. If you are looking for something more internet or web savvy purchase an e-reader with those capabilities. The price is excellent, the size and view sufficient, and night time readability great. I couldn’t ask for more for this price. I love it! Don’t take my word for it buy your own and make your own decision. If you don’t like it return it!

    Reply
  11. Melissa25 December, 2010

    does anybody know where to get accessories for the Lookbook? I need a case and a car charger….

    Reply
    1. Harry13 April, 2011

      Walmart carries the LOOKBOOK and accessories.

      Reply
    2. Joe S.29 September, 2012

      I have had my LookBook for OVER 2 years now & let me tell you, FINDING LookBook accessories is NEARLY IMPOSSIBLE!!! I’ve checked EVERYWHERE (Including Walmart) without ANY luck!!! Have fun…

      Reply
  12. Micakatana27 December, 2010

    I’m a huge reader I chew through books so fast my mom bought this for me for Christmas. I’ve had it two days and already returned it once as the back arrow dd not work. After charging the second one all night, when I tried to turn it on I got nothing. Thinking maybe it wasn’t plugged in all the way (since there is no indicator button) I plugged in and it lit ip with an all scribbled screen on black and white lines and shut off right away. I agree the it is poorly constructed and simply a pain in the neck already. I’m taking it back and paying the extra money for the next one up.

    Reply
  13. Karen27 December, 2010

    I just got my LOOKBOOK for Christmas and can’t load anything onto it. I have wasted hours trying loads some books – there are no preloaded ones on it. My son came over and wasted another 2 hours – my husband has been working on it for over an hour now. There is no tech support – just a recording saying they are too busy to answer and to call back later. I think everyone is trying to get their LOOKBOOK to work and needs help. Bad sign for sure!! I am really disappointed – going to return it and get a Kindle!!

    Reply
    1. Harry13 April, 2011

      I bought a LOOKBOOK at Walmart and had 50 books on it and downloading to a computer and then hooking up to USB and selecting SYNC to download to your LOOKBOOK, or locking up to a wifi and downloading directly to0 your LOOKBOOK. I read the instructions and after sveral hours was able to navegate all functions.
      I find the Kindle hard to see the actual book cover and to get the price far more difficult than the LOOKBOOK, also Kindle has no color display capabilities. Avertisments make the Kindle popular…

      Reply
      1. Kim20 April, 2011

        I want to purchase this to down load my school books to you think this is possible? they are in epub format

        Reply
  14. Pamela30 December, 2010

    Can you tell me where I can get a case to fit the LookBook with the 7″ screen. The actual length of the LookBook is about 9-1/2 ” long.

    Reply
  15. Carlene31 December, 2010

    I, too, received a LookBook for Christmas. My daughter took the first one back the next day and exchanged it as it would do nothing after powering up. The second one is also going back as my computer and/or router will not even recognize that it is there. She is getting me a Kindle instead. What a disappointment.

    Reply
  16. Art2 January, 2011

    Does anyone know where to get a case or cover for the Kobo Lookbook wireless reader. It measures 9″X 5″ and the cases are made to fit the 7″ kobo or nook.

    Reply
    1. ted12 February, 2011

      just a note, I returned my lookbook back to wal-mart and went to cvs there unit comes with the book cover in the package. that’s why wal-marts was cheaper.

      Reply
      1. Betty16 February, 2011

        maybe i need to do this and see if cvs have and more just got my lookbook and i love it just need a cover.

        Reply
    2. Harry13 April, 2011

      Walmart…

      Reply
  17. Joel2 January, 2011

    I purchased a Lookbook for $99 at Walmart. Initially it was more than a little confusing. After I set up my Kobo account and synced it for the first time I was prompted to update the software. The unit is now glitch free and I love it. There are aspects that are definitely trial and error (such as needing to have at least one book stored on the memory card before installing it) and the manual isn’t overly helpful.
    To get free books check out the Borders site. They have over a million free books downloadable in epub or pdf format. I am a Border’s employee and I chose this model over all the models sold at Border’s (the Kobo models had a VERY high return rate). For the price, the screen size, the adjustable backlight, adjustable fonts/screen orientation, memory capabilities are an outstanding value. If you are patient and figure out the capabilities on your own, you will love the product.

    Reply
  18. Joel2 January, 2011

    Per the prior question, if you look in the full manual (not the quick guide) there is an email address where you can look up accessories for this model.

    Reply
  19. heythere306 January, 2011

    Yes the look book does have brightness control on it you can choose from Levle 1 up to level 7 and also has an option to switch display to night reading or Sepia. Read the manual and play around with it i did and i like it.

    Reply
  20. Marie9 January, 2011

    Ok i have tried to sync my lookbook and it wont work. it just says “cannot update”. And I can’t figure out how to download books from kobobooks onto my lookbook or SD card!!! I’m so very frustrated!!!! Someone PLEASE help!

    Reply
  21. rayden5493513 January, 2011

    I have seen some negative comments about the lookbook but I bought one and love it. I actually bought the nook first for $150 but when i wanted to use it at night and found out it wasn’t a backlit screen i took it back. Since the nook color with a backlit screen was $250 and the lookbook was $100 at walmart I decided to try the lookbook. I’m glad I did. It doesn’t have a mp3 player or a touchscreen like the nook color. But I wanted a reader and this works beautifully for that. And I had zero problems getting any books I wanted. All I did was search for torrents of pdfs and found tons. Easy as pie putting them on an SD card. Forget these other reviews, just get a lookbook. It does what a reader should do and does it for the best price.

    Reply
  22. Nursey girl20 January, 2011

    Forever I tried everything to purchase books from Kobo for my lookbook. After almost a month I finally spoke to custumer support. I have come to learn that because it is Canadian based it would be an international charge on my debit card. To do international charges you have to call the bank in advance. BEFORE EVERY PURCHASE!! How inconvenient.
    So as much as I enjoyed reading Dracula and not so much trying to type on that little keyboard, I am going to have to purchase a device that I can easily download a book.

    Reply
    1. Lookbook Owner28 January, 2011

      Just set up a PayPal account. I just go on line and order what I want and then sync my unit. Works perfect.

      Reply
  23. BookLover26 January, 2011

    I got the Lookbook reader for Christmas from my husband and it was the best thing he could have ever bought me! There are plenty of free resources on the web to download books. I found using Calibre ebook manager is the best program for this reader as it converts almost all ebook formats and can also send them directly to the reader. (It’s also free) Happy Reading!!!

    Reply
  24. katie may31 January, 2011

    my fiance bought me a lookbook cuz it was $100 at walmart it’s not bad i just wanted to delete the preloaded books they sucked!..i dont know how u claim the buttons dont line up they are there just fine on mine and with the new up date i can now delete those stupid preloaded books! for $100+tax+$6 for a extra 1year protection plan it’s well worth it..but I just wish kobo books could make it so i dont get charged a international transaction fee as bank of dumb america as i call it charges 3% so i use ally as they only charge me 1% lol.good for the price if ur going to complain about it being cheap u should have saved ur money and bought something else…for poor ppl this is just fine!

    Reply
  25. Anjula1 February, 2011

    I LOVE LOVE LOVE my Lookbook and wouldn’t want anything different. I have loaded about 60 books and still have room without a card. As for the display, you can brighten it and darken it. It even has a “night reading” option. I am not sure where you are coming up with “the buttons don’t line up”, mine are perfectly lined. Can’t beat $106.00 tax and 1 year protection plan total purchase price. That and it has options the kindle doesn’t. I say if you are thinking of getting it, DO!

    Reply
  26. mariela4 February, 2011

    I can’t find my lookbook battery charger, is it possible to charge it with a laptop?

    Reply
    1. Nate the great4 February, 2011

      I don’t know. Why don’t you test it and tell us?

      Reply
    2. ted12 February, 2011

      yes it will charge off the usb

      Reply
      1. Nora18 July, 2011

        I got a lookbook at Christmas time for my son becuase it was on sale. I pulled it out yesterday to give it to him for his Summer reading. I plugged it in and let it charge all day yesterday and today. Mine will not charge off of the USB. In fact it will not charge at all. In order to use it it has to be plugged into the wall charger.

        Reply
    3. Joe S.29 September, 2012

      You should be able to get a replacement charger from either the Batteries Plus Store OR from Radio Shack.

      Reply
  27. Mary9 February, 2011

    My charger is broken and the universial charger I own is not working ( same voltage) does anyone know where to get a replacement.. Other wise I love the lookbook…..

    Reply
    1. Cindy19 February, 2011

      My charger broke as well, and I could not find a 5v at walmart, so I got a universal charger and put in on the 4.5v setting. It does not charge on that but will work as long as it is plugged in. I am tethered to the charger. I too need to know where to find a replacement.

      Reply
  28. Connie Haseker14 February, 2011

    I wanted a kindel for christmas but my husband got me the lookbook. I thanked him after I worked with it awhile. It is like everything elese you have to play with it to learn what it will do. I have told all of my reading friends if you want a e-reader get the lookbook I love mine.

    Reply
  29. Jill15 February, 2011

    how much do they cost?

    Reply
    1. era12 April, 2011

      My LookBook came from Walmart and was $89. My only complaints are there is no case included if you buy it from walmart, and my power cord will not stay snuggly plugged in. After a few minutes, the cord pushes itself out. I have exchanged the unit 3 times and all are the same. Gonna send an email to the company about it. Otherwise, I like it. I have successfully downloaded a number of books from several different ebook sites.

      Reply
      1. Martin17 April, 2011

        I just got one for $50.00 at CVS

        Reply
        1. sonya17 April, 2011

          I just got mine at CVS today as well. I have plugged it in to charge and it has been charging for about 2 hours and I am still unable to turn it on. Is that normal?

          Reply
          1. Nate the great17 April, 2011

            Nope.

            Reply
          2. DanteMazzola19 April, 2011

            any luck?

            Reply
  30. Betty16 February, 2011

    I bought my lookbook at walmart but i need a cover for it, i don’t like just putting it in my purse with no cover where do i find the covers at please help.

    thanks Betty

    Reply
  31. michelle18 April, 2011

    $49 lookbook at cvs this week…WOW…problem is it will not connect to wi fi. Returned it 2nd one connected then froze…reset…and will not recognize any wi fi…$49 too good to be true!

    Reply
  32. Bob20 April, 2011

    CVS put the LookBook on sale for $49, for the week April 17 to 23, 2011. Is it worth the 50 bucks. Can you view color, like .cbr…comic books?

    Reply
    1. Nate the great20 April, 2011

      No. You’re limited to Epub and PDF.

      Reply
  33. AKS20 April, 2011

    $49 is tempting, but. . .does this really have no word search function at all? That would be a showstopper.

    Reply
  34. Jane22 April, 2011

    If you want to use the app games, can you download them on the lookbook

    Reply
  35. martha25 April, 2011

    When I plug it into my laptop,it just says “Plugged In…” and sits there forever. None of the buttons do anything. What’s wrong?

    Reply
    1. DanteMazzola26 April, 2011

      Nothing is wrong…….it’s suppose to do that while it is plugged into the computer. You don’t charge it with the computer, you load books onto it and when you unplug it, it processes the content and goes back to the “I’m Reading” page.

      Reply
  36. Robin3 May, 2011

    I lost my usb cable. Can I buy another one somewhere? My only complaint is that there is no light to indicate whether it is charging, so I just turn it on and wait for indicator to tell me it is charging then turn it off to charge. I am very computer illiterate and I have had no problems using it. I also got an app for my andoid phone and can read my books on it. LOVE IT!!!!!

    Reply
  37. MARVEEN24 May, 2011

    I HAVE A KINDLE, AND VOTE IT HANDS DOWN TO A LOOKBOOK. I FEEL LIKE COMPLETE IDIOT. HAVE NOT BEEN ABLE TO SIGN IN AND IT FREEZES UP REGULARLY. SO FROZEN NOW THAT IT CANT BE USED. TRIED TO RESET AND ONLY SCRACHED MY SCREEN, NEVER A PROBLEM W/KINDLE WOULD LOVE $ BACK.

    Reply
  38. Kelly1 June, 2011

    I’m also searching for a car charger for the Lookbook. I like it, but I wish the battery lasted longer than a few hours. I hate being tethered to a charger. Does anyone know how to contact Shift 3 to suggest they provide either an update to the battery or car charger so we can use their product in a more mobile setting?

    Reply
  39. Amanda4 June, 2011

    Hate mine it doesn’t work and Walmart won’t take it back even with the replacement plan they won’t take it back, Aslo the keys keep falling off.

    Reply
  40. Denise10 June, 2011

    I am having a problem with my lookbook. At first I could just purchase books through WI-FI and they just appeared in the library. Now, they do not appear and when I try to put them on the reader from the computer, it starts updating everything that I have ever purchased, but they never appear in my library.

    Reply
  41. Robert Deerman2 July, 2011

    Have not been able to transfer books to lookbook

    Reply
  42. ag25 July, 2011

    mine works just fine except it takes a little bit to load and boot up

    Reply
  43. Larry14 August, 2011

    The LookBook is very hard to used, can down load purchases from KOBO but anything else has not happened, like PDF from laptop. The comupter is the LookBook conected on the USB port but that is it, can not see any files of movew any thing. Have contacted MFG again… I will drive them nuts if that is what is required.

    Reply
  44. Teri14 August, 2011

    I just got a LookBook and I really like it. I bought it for the purpose of downloading and reading books and I have had no problems at all in doing this. No, you can’t browse the web, but I have a computer and an android for that purpose.

    So, if you’re just looking to have access to a bookstore online for the purpose of downloading and reading them, then this product works just fine. 🙂

    Reply
  45. Jeff31 August, 2011

    Just bought it for $29.99 at Shopco . Hey it works
    Fine alittle slow but you can see the words great better then the kindles.

    Reply
  46. K.D.25 September, 2011

    CONNIE K. U JUST TOLD MY STORY WITH THIS STUPID COMPANY VERBATIM!!!! SAME EXACT ISSUES!! I HOPE YOU READ THIS AND PLEASE REPLY IF YOU FOUND A WAY TO GET YOUR LITERATI BACK.

    Reply
  47. GLORIA27 September, 2011

    My daughter bought me a LookBook because I too love reading.The first did not even come on and the second one says it is connected to wifi but I’m unable to do anything with it. There’s no way to snyc it, it just sits there and nothing happens.No books are found;not even the free ones that are supposed to be already there.Nothing opens up. This is a complete waste of money and my time.

    Reply
  48. Krystal23 October, 2011

    My charger just broke and the universal ones they sell at Radio Shack look identical, but they will not charge my Lookbook.. Has anyone found a replacement charger that will work?

    Reply
  49. S Fry4 November, 2011

    I got a lookbook for Christmas this last year. I wish I had a Kindle!!!!! What a disapointment. Freezes up, doesn’t turn on/off. Hard to download on the lookbook, too slow. Bummer, live and learn, and I have!!!!!

    Reply
  50. Ellen6 December, 2011

    I just bought 2 of these one for myself and my mother for xmas for 20$ at a discount store its fantastic but that could just be the price talking

    Reply
  51. Jessi8 December, 2011

    I honestly love my lookbook!! Have not had ONE problem with it!! I have had mine for about 7 months now!!

    Reply
  52. Virgil Seaber26 December, 2011

    I have searched everwhere I know of to find the 7″ Lookbook Wireless Reader I purchased for my wife this Christmas. I am lost of how to operate. The guide book gives a phone number to call for tech support 866-204-4714, but I get no success, I go on line to what the guide gives http://www.mscustomercare.com/lookbook to find the suggested Manues and still cannot find it. I am getting quite discusted. How do you find this Company and phone number to get help. I don’t know what to do and fear that I have made a very bad purchase. I simply need some comon sence help.
    If anyone can help me it would be much appreciated.
    Blessings,
    Virgil M. Seaber

    Reply
  53. jasmine26 December, 2011

    how do u get to the free 150 books? Just recieved mine for christmas

    Reply
    1. Nate Hoffelder26 December, 2011

      It should have come with them. If yours did not then it’s no big loss. Here’s a few sites where you can get free ebooks:
      http://the-digital-reader.com/resources/free-ebooks/

      Reply
  54. esthefanie8 January, 2012

    i got mine for $30. the only thing is that its a little difficult to manage

    Reply
  55. Anthony Davis7 February, 2012

    The only problem that I’ve found with the LookBook is that it ONLY works on mac computers. I wish I would have known that or I would have told my mother & brother not to get it for me as a Christmas present years ago.

    Reply
  56. Anddrea17 March, 2012

    Trying to get books for free downloaded on the lookbook, can someone please help me…I get as far as store, but then there is no button for free or browsing, and yes I do have an account…help please.

    Reply
    1. Patsy23 April, 2012

      GET RID OF THIS POS..GOT A LITERATI FOR CHRISTMAS 2010 FROM FAMILY AND STARTED HAVING PROBLMS FROM THE BEGINNING . THEY WOULD NOT REPLACE LITERATI SO SENT LOOKBOOKS INSTEAD 3 DIFFERENT TIMES SINCE PLUS REPLACING CHARGERS 5 TIMES AND STILL NOTHER WORKS RIGHT. ONCE AGAIN MY LOOKBOOK HAS TAKEN A MASSIVE SHI-T..PLUS THEY DO NOT HAVE ENOUGH ROOM FOR 50 BOOKS MUCH LESS 150. i AM ON SS LIMITED BUDGET AND CANNOT AFFORD THE NICER EREADER AND HATE TO ASK FAMILY TO HELP ME GET ONCE OF TH E NICER EREADERS SO i AM ABOUT TO TRASH IT EVEN THOUGH I HAVE 4 PAID FOR BOOKS NOT READ YET.DON’T BUY LITRATI OR LOOKBOOK UNTIL THEY DO A BETTER MODEL…..GUESS IT’S BACK TO WALMARTS PAPERBACKS FOR ME..CRAPPOLA!

      Reply
      1. Connie VAN STAALDUINEN4 May, 2012

        I have no trouble reading my books. Have quite a few books on it, but I need another adapter, and cannot find it.

        Reply
      2. michelle (meriden;ct)10 July, 2012

        Patsy; if you ever do get the funds to invest in an ereader. The kindle is the one to go with. Ive had lookbook before and they carry kobo where kindle carries amazon. There is no comparision of the two. Amazon for the kindle I would give their customer care a five star where I wouldn’t even hive kobo one star. Amazon offers so many free reads and apps also whenever there was a problem with the littlest thing amazon went above and beyond to solve the problem. Even wound up with free kindle so I now have two; one for me and one for my son. And if there’s ever and issue amazon will always replace the kindle with no charge to you. Did I mention all the great deals on amozon. I could go on and on. Simple get a kindle!!! So worth the money!

        Reply
  57. Connie VAN STAALDUINEN4 May, 2012

    I have a lookbook shift 3 (purchased from CVS pharmacy)
    I broke off the end, which inputs into the book, off the adapter.
    It is to short to splice it. Where can I get an adapter that has a good end?
    Connie

    Reply
  58. Connie VAN STAALDUINEN29 May, 2012

    I now find that my E-reader is broken.
    I have had it for 18 mos, and now I can discard it. Not too good.

    Reply
  59. lynn8 July, 2012

    I have a Look Book..I really like it…didn’t spend alot for it. It is color…so..if I drop it or whatever…I didn’t spend alot for it..The print works, no glare. thin, fits in my purse..so…in a few years I’ll get another one..for the price..it works..now that I know I like it, I would probably pay alittle more for one. It was a hard transition for me to go from books to this electronic device..but..I do like it. THE BOOGIE BOARD CASE FITS IT PERFECT..MY Look Book did not come with one..I would buy it again..It has been a positive purchase for me.

    Reply
  60. Terri9 July, 2012

    I like my LookBook. Makes it even better that CVS had them on clearance for $19.99 🙂

    Reply
  61. Ruki4 October, 2017

    Ha. I got my 2010 Lookbook today at the Goodwill Outlet store for around $3 (senior discount). It turns on, the battery is low, I need to find a charging cord for it.

    Reply
    1. Nate Hoffelder5 October, 2017

      I used to send people to Radio Shack to find replacement universal plugs, but now I’m not sure where you can take it.

      Best Buy?

      Reply
  62. freds10 September, 2018

    I’m sure the question has been asked but I did not see it.

    How do you open this up to put a new battery in it?

    Reply
    1. Nate Hoffelder10 September, 2018

      I would flip it over and look for screw holes. Then I would use the FCC ID to look up the official paperwork and see if the internal photos offered any clues about how to open it.

      Reply

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