Amazon has always had a generous return policy on their hardware but now they’ve taken it to a new level. According to a new topic over on the Amazon support forums, Amazon si now sending out emails to select employees that offer a free 30 day trial for one of Amazon’s tablets or ereaders.
Here’s the text of the email:
Try Kindle Fire Free for 30 Days
Kindle Fire and Kindle Fire HDX are a brand new generation of powerhouse tablets, built for work and play. But instead of simply telling you all about them, we’d like you to experience one for yourself, risk-free for 30 days.
How It Works
To claim your 30 day free trial, click the “Start your free trial” button below. Love to read? Choose any eligible Kindle, Kindle Paperwhite, or Kindle Paperwhite 3G e-reader. Love to do it all? Choose any eligible Kindle Fire HD, Kindle Fire HDX, or Kindle Fire HDX 8.9″ tablet and we’ll ship it to you at no cost-eligible Kindle devices will show a price of $0.00 at checkout. Explore all the features of your Kindle or Kindle Fire for 30 days. If you love it, keep it and we’ll charge your credit card automatically. If you decide it’s not for you, send it back before the trial ends at no cost-shipping’s on us.
Amazon already effectively offers free trials for Kindles and Kindle Fires, but until now they charged customers and then refunded the purchase price when the Kindle was returned. Amazon also usually deducts a return shipping fee when any non-defective device is returned, but they’re not doing that in this case.
Do you think this means Amazon is getting a little too eager to sell their tablets?
In a word, no.
This is not a sign of desperation until and unless the offer is opened up to everyone. One offer here and another offer there is a marketing ploy, not a sign that Amazon’s hardware sales are in trouble.