Amazon’s support for its video service on Android has always been spotty. First it was released years after the iOS app, then it was limited to only Android smartphones, and now it simply doesn’t work.
Amazon rolled out a new update today for its Prime Instant Video App on Android. The update theoretically adds support for Android tablets and removes the need to install the Amazon shopping app, but alas it doesn’t seem to be working as well as Amazon planned.
I’ve just installed the Prime Instant Video app (and logged in). It can be found in the Amazon Appstore, and once it is installed it is supposed to direct you to browse the Amazon website. Once you find a video you would like to stream, the website is supposed to kick you back to the app so you can watch the video.
Alas, that doesn’t seem to be working. When I find a video I want to watch and then click it, I’m then directed to install the instant video app.
Which I already did, obviously.
Android Police reports that they got it to work:
I don’t know what I did differently, but I do know that it’s just not working.
And that’s a shame, because the old workaround (which I posted in 2013) no longer works on my Hisense Sero 8 Android tablet. That trick depended on Flash and the Dolphin browser, and it still works for some users – just not me.
I think updating to the new video app may have broken the old trick, but I could be wrong.
Have you tried the new app? How well did it work?