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How do I find an Amazon Locker, Amazon Books, or Amazon Pop-Up Store Location?

Amazon is known for being the world’s largest online retailer, but it also has a growing brick-and-mortar presence.

The retailer has opened bookstores, installed lockers, set up staffed pick-up locations, and has opened semi-permanent "pop-up" stores across the US and around the world.

Amazon opened its first bookstore in late 2015 in Seattle, and now has 8 stores open or in the planning stages on the east and west coasts. Starting in November 2013, Amazon has installed over two dozen pop-up stores in locations ranging from San Francisco to New York to Beijing. And there are more lockers than you can shake a stick at in convenience stores, outside Amazon warehouses, and in malls.

But how do you find them?

That’s easier than you might think – once you know where to look.

Amazon has added pages to its site which you can use to find the closest or most convenient location.

The pages for Amazon books and the pop-up stores simply list the locations, but the Amazon Lockers page lets you search based on a zip code, address, or landmark.

Searching by zip code, for example, returns a list of the 20 closest Amazon Lockers. Of course, "close" is a relative term; in my case none of the locations near me are convenient. instead they are all 20 or more miles away.

How many Amazon Lockers do you have near you?

What about pop-up stores? (I have two in my area, but have not had time and an opportunity to visit either.)

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Mackay Bell January 7, 2017 um 4:12 pm

I live in the Burbank, greater Los Angeles area. There are Amazon lockers everywhere (in malls and 7/11 stores) and I really love them. Use them all the time. I haven’t seen any pop up stores.

Anthony January 7, 2017 um 4:22 pm

I’m in Seattle, so Amazon’s all over the place here, of course. There’s a few Amazon lockers at the 7-Elevens around here, plus some near a local drugstore chain. Not been to the aforementioned bookstore yet.

Smoley January 8, 2017 um 4:53 am

I’ll never use another Amazon Locker. I live in the Seattle area and recently needed a video cable to finish a project at work so that I could leave early for my Christmas vacation. I think, "Oh, I’ll just have it delivered using Same Day service from Amazon to their locker at my nearby grocery store." I order it from their website and it accepts the delivery location and says it will be here by 9:00PM. Wonderful! I can finish my work the next morning then hit the road before the traffic gets too gnarly.

Or so I thought.

About 5:00PM I check their website and discover that my delivery was deemed to be undeliverable and returned to sender. The reason? The damn locker was already full!

This is totally bogus because Amazon’s ordering system verifies that the locker has enough empty spots for your order if you choose that as the destination when you place the order. I know this because in the past I’ve been denied the option to ship to a locker if it was already full.

So what did Amazon do about it? The yoffered to refund my $15. They had no way to ship to another locker that day, or to another address so that I would get the item by start of business the next day. This is how they treat a 20+ year Amazon customer? If I was running the company I would have offered to at least comped the item and had it shipped priority to another locker or to my business. Instead I get someone from India that refers to me simply as "Mister" on the phone and claims there is nothing they can do.

I ended up driving to Fry’s to buy the cable (that was 2 hours out of my life) but the lesson learned is that I will never use another Amazon locker as the destination address for one of my purchases.

TLDR; Amazon may not be able to deliver your package to a locker and their only recourse is to return to sender and refund your money.

Chris Meadows January 8, 2017 um 9:19 am

I’m in Indianapolis, and there are 8 of the lockers in the metro area. I’ve even used one myself, at a department store at the downtown mall. It was remarkably simple. I’d have made more use of it save that my landlord’s office accepted delivery of packages for me, and was a lot closer, but wasn’t open on the weekends.

Amazon is Dropping New Hints About Opening Stores in Germany | The Digital Reader December 18, 2017 um 12:59 pm

[…] currently operates 13 bookstores in the US as well as over 4 dozen permanently installed "pop-up" stores […]

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