Kobo Pulls a Bait & Switch
When Kobo launched a three-day sale on the Kobo Mini last week, they raised hopes that Kobo would be bringing back the beloved 5″ ereader. Now that order are arriving, it’s safe to say that ain’t gonna happen.
Update: Kobo has offered everyone a refund.
Several people on MobileRead have reported that Kobo hasn’t lived up to its promises. Rather than a new unit with a Pearl E-ink screen and gray sleepcover, we have all received years-old demo units with a ruby silicone shell:
Or I should say that I received a Kobo, but not what I ordered. They sent me a black "demo" unit and a ruby silicone back cover. The box actually says demo on the label and all the details on the back of the box are blacked out. Not at all what I ordered. I have a ticket open with them as I write, with a promise to call me back within 24 hours (we all know how that tends to go). I’m watching with great interest to see what others who ordered this bundle receive.
My order also arrived today, and I can confirm all of the details.
This is not the new device we were promised, but instead looks like someone recently found the retail boxes after they had been lost and forgotten in a supply closet for the past few years. That means the units don’t have the Pearl E-ink screen listed on the sales page (rather the older Vizplex E-ink screen), and it also means we got stuck with three-year-old batteries.
Here’s my evidence:
This is so far from what Kobo promised and what I was expecting that it’s not even funny.
Needless to say, I’m returning it. While I would be fine with getting an old demo unit, it should have been labeled as such and it should have cost considerably less.
This Mini cost me close to $60, and I can get a new basic Kindle with more storage, a new battery, and a better screen for not too much more.
Did you get one? Are you planning to keep it?