The Oldest Version of Adobe Digital Editions No Longer Works With OverDrive’s Library eBooks
If you are using Adobe Digital Editions 1.7, and are having trouble downloading ebooks from OverDrive, I think I can tell you why.
I can also tell you how to fix it.
Sometime in late November or early December 2016 OverDrive and/or Adobe updated their platforms in some way that broke Adobe DE 1.7. The app could still read ebooks, but numerous members of MobileRead reported that it could no longer download DRMed ebooks from OverDrive.
Users who still ran Adobe DE 1.7 on either Windows or MACos reported getting error #2038 when they tried to download an ebook.
The only way to fix the issue was to update Adobe DE to v2.0.1 or higher, and for many users that fixed the problem. But others, including my source Erica Sadun, reported that they could not download OverDrive ebooks until after they had reauthorized their computer with Adobe.
So if you are seeing the #2038 error in Adobe DE, here is how to fix it.
- Update Adobe Digital Editions
- Deauthorize and reauthorize your computer with Adobe by accessing the help menu in Adobe DE.
This fixed the problem for most people, including my source, but if you are still having issues then the best place to find a solution is either the Adobe support forums or on MobileRead.
If you ask me for help, that is where I will go looking for a solution.