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The Book Depository to Close Their eBookstore

UK based The Book Depository is well known for their international book sales and friendly shipping policy, but one thing that they’re not quite so well known for is ebooks. This ebookstore launched in April of 2010,but it doesn’t appear to have amounted to much. It was hardly even mentioned by most when Amazon bought TBD in July of 2011, and even I forgot that they had an ebookstore.

But that doesn’t matter anymore. They announced today that they’re pulling out of the ebook market.

As of 1 July, they’ll be turning off their ebook servers and abandoning the market to their corporate parent, Amazon. If you have bought ebooks there you’re going to need to download them before the end of the month. TBD won’t make any guarantees on whether the ebooks will be there the day after.

In fact, their ebookstore is already dead. I just checked and that section of the website has already been disabled. Do you know what they replaced it with? Nothing, really; as I said the ebook sales are being left to the UK Kindle Store. But TBD is also throwing a contest at the moment. The prize is a Kindle Touch.

Funny, that.

Earlier today a member of MobileRead posted a warning email they’d gotten from TBD. Here’s a copy of the email:

We are contacting you in relation to your eBook purchase which was purchased on 24/08/2011.

The Book Depository has come to the decision to cease selling eBooks, as we feel that the customer experience we were able to offer was not as good as it should have been. This is partially driven by complexity in format and the number of differing devices, which we found often led to customer frustration. We will instead focus on adding more new books to our, already 8 million strong, title selection.

We have spotted that you still have 1 download(s) remaining. Each eBook purchased will have 3 downloads allotted.

If you wish to use the remaining downloads, we ask that you do so by the 30th June 2012. It will not be possible to download purchased eBooks from the Book Depository sites after this date.

If you do not wish to use the remaining available downloads, you do not need to take any action, and eBook facility will be removed from your account on the 1st July 2012. Please note that we are unable to refund eBook purchases where the customer has previously accessed one or more of their downloads.


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fjtorres June 21, 2012 um 8:57 pm

Ten days warning?
Not. Good.
When B&N quit ebooks back in 2003 they gave 90 days notice. And they’re not known for good customer support…

Stumbling Over Chaos :: Linkity languishes in the dark June 22, 2012 um 10:49 am

[…] If you ever purchased ebooks from The Book Depository’s ebookstore (my first thought was, &#82…. […]

Juan July 14, 2012 um 7:39 pm

Glad they’re closing down their ebook store and concentrating on paper books, which is their reason of being.

‘Net News: 25th June 2012 « Read Alert | State Library of Victoria September 23, 2016 um 12:22 am

[…] Book Depository is closing their ebookstore – users only have until the end of this month to download any ebooks they’ve […]

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