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You Can now Return an Amazon Purchase via Amazon Lockers

When Amazon_locker_logo[1]Amazon started installing the Amazon Lockers in various metro areas in the US in 2011, they made it a whole lot easier for their customers to receive shipments faster and with less hassle. And with the latest shipping option Amazon is going to make it easier for customers to make returns as well.

News is breaking today that Amazon is now enabling customers to drop off return shipments at Amazon Lockers. One report indicates that this shipping option has been in place since September 2013, though it appears that the option escaped press notice until this week.

Amazon has been installing the lockers in public locales in the US and UK over the past few years, thus solving one of the perennial problems that annoy both online retailers and their customers. Namely, UPS and most other delivery services make their rounds during the day, when most people are at work and cannot sign for a package. By setting up lockers and letting customers ship items there, Amazon makes it much more convenient for customers to buy more stuff.

amazon lockers

I haven’t had a chance to use or even see an Amazon Locker, but I have seen the USPS lockers at my local post office. Resembling the quarter-operated lockers at gyms, the USPS Parcel Lockers enable you to pick up a package at a more convenient time.  The USPS started deploying the lockers in April 2012, about a year after Amazon.


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Howard Lee Harkness April 2, 2014 um 12:33 pm

Did you by any chance miss the publication date on that WSJ article?

I thought Amazon was shutting the Locker program down.

Nate Hoffelder April 2, 2014 um 12:38 pm

It’s not marked as a joke, everyone else reported it, and one commenter confirmed it. Also, this is a relatively simple option to add which would prove quite useful.

I think it’s real.

Artem Russakovskii April 2, 2014 um 5:43 pm

It’s definitely real because it’s been live for many months now as many pointed out. Not sure why it’s only getting attention yesterday, probably because WSJ posted it and everyone forgot to see if it’s been done before or not.

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