Nook Press is Spamming Authors With Payment Emails
When Barnes & Noble announced its pointless in-store Nook Press option earlier this week, I questioned whether any authors still used Nook Press. As I have learned today, the answer is yes, and Nook Press is doing its best to make sure those authors don’t forget that fact.
A bunch of authors have taken to Twitter Thursday afternoon to report that they have gotten a spate of emails from B&N’s publishing platform. The emails informed the authors that they are due a payment from Nook Press.
Some report that they got the same email multiple times, while others say that the payment amount changed between emails. There was even one report that Nook Press was forgetting the name of the recipient as well as the amount due.
Barnes & Noble won’t say when or if they will be able to fix this problem, but given that they have outsourced many Nook functions this issue might not be resolved in the near future. That will likely depend on the competence of B&N’s subcontractor, and that is an unknown quantity.
https://twitter.com/courtneymilan/status/748619184767012864
I think I'm on #7; oddly, the last two have had different amounts from the first five….
— Valancourt Books (@Valancourt_B) June 30, 2016
https://twitter.com/courtneymilan/status/748620329753280514
why do I keep getting the same royalty email from nook press again & again? unless they want to pay me each time they email, enough already
— DelSheree Gladden (@DelSheree) June 30, 2016
I'm up to 5. I guess that means I have at least one more coming.
— HelenKay Dimon / Darby Kane (@helenkaydimon) June 30, 2016
Is anyone else getting multiple email from Nook Press with your payday info? Me thinks their new notification system has gone a bit nuts!
— Alexis Just Writing Anne (@AlexisAnneBooks) June 30, 2016
image by vic15
Comments
Smart Debut Author June 30, 2016 um 7:38 pm
Ah. Technical incompetence–just what I’m looking for in a digital distribution partner.
Where do I sign up? 😀
KS Augustin June 30, 2016 um 9:20 pm
+1
Angela Korra’ti June 30, 2016 um 9:24 pm
Wow, two reasons in one week that I’m glad I’m deploying to B&N via Smashwords now. XD
S. J. Pajonas July 1, 2016 um 12:37 pm
Thank goodness I get to them via D2D! I have enough spam as it is.
Chris Meadows July 1, 2016 um 6:32 pm
On Facebook, Sharon Lee just posted a "mea culpa" email she received from Nook:
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