Kobo’s new retail partner has a broken website

Kobo's new retail partner has a broken website e-Reading Hardware KoboKobo's new retail partner has a broken website e-Reading Hardware announced this morning that they've added a new retail partner, this time in the Caribbean. The Nigel R Khan Bookseller Chain has 9 stores on the islands of Trinidad and Tobago, where they will be selling the Kobo Wifi.

The Kobo TouchKobo's new retail partner has a broken website e-Reading Hardware wasn't mentioned nor was the price of the Kobo Wifi, both of which are rather odd mistakes. My usual first step in writing about retailers is to visit the website. Surprisingly, it wasn't listed in the press release. A little bit of Googling turned up a broken site that a Kobo rep confirmed was the indeed correct site.

Okay, this is a retail partner, and that means they won't necessarily sell the ebooks.  You could argue that a website isn't critically important. But I disagree. In this day and age a website is always important. If it's down you need to have a functioning error message of some kind.

Nate Hoffelder

View posts by Nate Hoffelder
Nate Hoffelder is the founder and editor of The Digital Reader: He's here to chew bubble gum and fix broken websites, and he is all out of bubble gum. He has been blogging about indie authors since 2010 while learning new tech skills at the drop of a hat. He fixes author sites, and shares what he learns on The Digital Reader's blog. In his spare time, he fosters dogs for A Forever Home, a local rescue group.

1 Comment

  1. Alexander Inglis21 June, 2011

    Not a stunning debut, by any measure.

    However, the partnership is a retail partnership — selling Kobos in bricks and mortar stores. And, nothing wrong with selling the wifi edition only at this time: that’s the same relationship with WHSmith in the UK. The original Kobo launched in Canada, then the US, then the rest of the world over a three month window. Perhaps a similar roll out is being planned for the Kobo Touch.

    Reply

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