New Nook Hardware Could Become Worthless in the UK After May 2016
With Barnes & Noble set to shutter its UK Nook Store today, its customers are still scrambling to get their ebooks transferred to Sainsbury’s. Some report that the transfer service is flaky, while others say that they have yet to receive the email so they can start the transfer process.
Everyone is still trying to parse the frustratingly incomplete FAQs on the Sainsbury’s website and get their questions answered. For example, we know that Sainsbury’s is promising a credit for any title that doesn’t transfer from the Nook Store, but we still don’t yet know everything about whether you will be able to read them on Nook devices.
That question came up in the comment section on this blog today, and after I spent a half hour tracking down the answer I realized that this was an answer worth sharing.
You see, Sainsbury doesn’t say anything about managing a Nook device after the transition, It has an FAQ which neglects to mention that you won’t be able to buy ebooks from the Nook any more (that would require B&N’s servers) while at the same time offering a less than complete explanation of how to load ebooks on to a Nook Uk device (the instructions will not work for the latest Nook model, the Glowlight Plus).
And to make matters worse, that FAQ leaves out a few important details. For example, I found a B&N FAQ which informs us that an unregistered Nook could become useless in the UK after the end of May.
Can I still side-load eBooks on my UK NOOK device after March 15, 2016?
After March 15, 2016 you can still side-load compatible eBooks on your registered NOOK device by using the microSD card or by connecting your device to a computer via USB cable.
Refer to your devices User Guide for specific side-loading instructions:
In order to continue to have access to your device for side-loading you must sign in on your NOOK device and remain signed-in BEFORE May 31, 2016. After May 31, 2016 the option to sign in will no longer be available on your NOOK device.
In other words, if you should have to reset a Nook UK device in June, you won’t be able to reauthorize it to the same account. And if someone gives you a Nook UK device in June or later, you won’t be able to log in using your current credentials.
And since B&N requires that a Nook device be authorized before you can use it, that is a problem.
Sure, you might be able to set up a US account with bn.com and register the Nook to that account, but as I understand it that requires that the owner know about the option and (I think) have access to a VPN. And even at the best of times, the B&N website is wonky, so that option might not work.
B&N is about to render a lot of hardware worthless.
Okay, that sounds alarmist and clickbaity, but consider for a moment Nook UK device owners who are not particularly tech savvy. They will have a lot of problems come June if they try to register a Nook UK device.
And frankly, there’s not much we can do about it other than to help each other out. So if you figure out a trick, workaround, we’d like to hear about it.
Or if you have a question about your Nook UK device, feel free to ask in this comment section.
image by wizardjournal
fjtorres March 15, 2016 um 9:37 pm
Hmm, could the part about *staying* signed-in mean there will be a firmware update coming?
Nate Hoffelder March 15, 2016 um 10:02 pm
Unlikely. There are too many models, and B&N was never all that big on updating their devices anyway.
fjtorres March 16, 2016 um 12:29 am
Plus it would be the most ethical solution. Not exactly what one would expect of them. They sure were quick to update their tablets to block sideloading, though. If they retain even a fraction of that update zeal…
Mark Williams – The International Indie Author March 16, 2016 um 1:48 am
Similar problems for those of us with old Kindles who don’t have wi-fi.
The only way I can buy from Amazon here in West Africa is through my UK registered account. Amazon blocks downloads otherwise. With no wi-fi I have to download and sideload all ebooks via the laptop. When I need to reset the device (all too frequently) it means an expensive trip to a tourist hotel, paying by the hour.
Now Amazon are demanding I have the unit connected to wi-fi overnight to get the updates or next time I need to re-set it it’s game over.
As an aside, in mind KU "scams" – the reason I don’t use Kindle Unlimited UK is because, as I have to sideload every title, there is no way the authors would get paid for any sideloaded title read with no wi-fi sending back the data.
Amazon would collect the monthly fees and the authors would get nothing.
How Barnes & Noble stole the first e-book I ever bought – TeleRead News: E-books, publishing, tech and beyond March 16, 2016 um 3:56 am
[…] UK store, handing off its customers to Sainsbury’s instead. As Nate notes at The Digital Reader, there’s no guarantee that new Nook hardware will have any use at all in the UK going forward, and there’s certainly no guarantee Nook UK customers will be able to take all their titles with […]
Michael March 16, 2016 um 5:48 am
Many or most Nooks have a factory screen that can be accessed through a particular button sequence, and this screen provides an option to skip the normally mandatory registration, aka the OOBE (Out of Box Experience). I’m not certain DRM-encumbered books would work without registering, but I think they would as long as they’re sideloaded with Adobe Digital Editions.
Rachel November 23, 2016 um 5:00 pm
Any more information on how to do this? I missed the memo about logging on and staying logged on, so currently sitting with a lump of tech that does nothing…
Hazel phelps March 16, 2016 um 9:26 am
I need a new nook charge cord?
Nate Hoffelder March 16, 2016 um 9:44 am
If the cord is for the Nook HD, then you might have a problem. A;; the other models use a standard microUSB cable.
New Nook Hardware Could Become Worthless in the UK After May 2016 | The Passive Voice | A Lawyer's Thoughts on Authors, Self-Publishing and Traditional Publishing March 16, 2016 um 10:00 am
[…] Link to the rest at The Digital Reader […]
Basem March 16, 2016 um 12:16 pm
If there is a workaround, these Nook devices, even the older ones, are still solid e-readers. Also, the Nook HD+ still offers access to Google Play (some apps don’t work, as it is based on an out-dated version of Android).
Basem March 16, 2016 um 12:21 pm
I no longer own Nook devices, after going back to Amazon. However, I have a small library with Nook and activated the transfer. On the positive side, Sainsbury’s allow direct downloads of your e-books!
Daily Links and Deals: The complete guide to Netflix password-sharing etiquette | The eBook Evangelist March 16, 2016 um 3:44 pm
[…] New Nook Hardware Could Become Worthless in the UK After May 2016 (The Digital Reader) This is really, really bad and is the reason why licenses are not as good as owning something. […]
puzzled March 16, 2016 um 7:21 pm
Can you say: Class Action Law Suit?
Nate Hoffelder March 16, 2016 um 7:37 pm
The more likely outcome will be a high volume of complaints to the UK’s consumer protection services.
puzzled March 17, 2016 um 7:37 am
If B&N sold any Nook devices after they started to more down the shutting down path, some lawyer is going to have a field day.
Steve March 17, 2016 um 8:23 am
Meanwhile, here in the U.S., B&N has launched yet ANOTHER new website at www.bn.com. I just tried signing in on the homepage and – surprise! – the member log-in is a mess. As of early this morning, logging in doesn’t even allow you to get to your account. I had to scroll down to the bottom of the page, click on 'customer service' and then access the pull-down menu (with order history, account info., etc.) in order to get into my account information.
Nate Hoffelder March 17, 2016 um 8:37 am
I found that I can get to my account by going to the Nook page, and then clicking "my account" in the upper left corner. That brings up a login button which works.
There are other login buttons which don’t work.
Michael March 17, 2016 um 10:28 am
They’ve had bn.com for years. It’s just a shortcut to the regular website. Unfortunately B&N’s website regularly breaks. The search function goes down more often than anything else, returning 0 results for any search term, but at times the login gets borked and then most of the login links won’t work. Sometimes both blow up at the same time. B&N is a mess indeed.
Steve March 17, 2016 um 2:16 pm
Yes – it was the bn.com (barnesandnoble.com) that was briefly redesigned early this morning. I was on the site around 8am ET, and the new design was up. It has since been taken down . . . because, I’m assuming, of the log-in problems that both Nate and I experienced. The homepage was completely redesigned, and the branding totally changed.
Michael March 17, 2016 um 2:21 pm
Ah, I see. Doesn’t surprise me they screwed up a site makeover when they couldn’t even keep the old site working reliably for more than a week or two at a time.
Jessica March 19, 2016 um 1:32 pm
Hi, my nook stopped working on the 15th March!! It doesn’t turn on at all and doesn’t react to anything… Does anyone know whats going on and how to fix it??
Nate Hoffelder March 19, 2016 um 5:17 pm
I asked over at Mobileread Forums. No one else is having this problem.
Did you try holding down the power button, and forcing it to turn off?
john clutterbuck March 23, 2016 um 6:55 pm
Sick as a dog about B&N as a uk pensioner i don"t have the cash to by a different reader, my nook worked like a swiss watch. Any help re workround please e mail me, thanks
Robert Cartman March 31, 2016 um 9:11 am
My wife transferred her extensive Nook library to Sainsburys, used the £5 voucher to buy a book and downloaded it. Opening the book seemed fine until she got to the text which was microscopic and the app seems to have no ability to resize the text.
I fear for anyone who has recently bought the glowlight and would suggest a rapid return for refund.
I was going to buy a Kindle to replace the Nook but will probably just go for a Windows laptop and have no ties to any ebook portal.
Andrew Salmon April 1, 2016 um 6:27 am
My wife and I each have a Nook Glowlight, they are now both completely useless. I bought a 99p book and managed eventually to transfer it to one of the Nooks, but when opening it it said it does not recognise the format. So we are now stuck with two useless e-readers. I think this is a disgusting way to treat customers.
Nate Hoffelder May 19, 2016 um 1:40 pm
My I suggest that you take your Nook to your local library and ask for help?
It sounds like you are one of many ereaders owners who are struggling with loading ebooks onto your ereader. Your local public library should be able to help.
Mine could help with this, at least.
Rachel April 4, 2016 um 4:33 am
If you have a laptop & Adobe Editions, most UK libraries now offer a free ebook lending service. I’ve been using it for over 6 months now on my nook glowlight and love it – great choice of books, newspapers & magazines. Once you get used to Adobe, it’s a simple drag & drop to borrow or renew books. If your library is like mine, you can download the Adobe software from their website and there’s lots of info on how it works. Since the UK nook site closed, the library website has really come into its own & helped calm down this consumer’s annoyance. Hope that helps 🙂
Jane Withers April 13, 2016 um 5:55 pm
My nook library transferred completely to Sainsburys Entertainment on Demand and I have since bought 4 books from Sainsburys and transferred them to my nook to read. You just need to have Adobe Digital Editions open on your laptop, buy the book you require from Sainsburys, right click on the purchase 'transfer to nook' and plug your nook into your laptop. Ok, it’s not as simple as before but worth it as I will never buy a Kindle due to the association with Amazon.
Andrew Salmon April 13, 2016 um 6:58 pm
I purchased a book and transferred it to my Nook but it cannot read the format so my wife and I will dispose of our Nooks and not get involved with Barnes & Noble ever again.
roger browne April 14, 2016 um 4:07 am
Will netflix streaming still work on my nook hd?
Nate Hoffelder May 19, 2016 um 12:34 pm
It should. That app is provided through Google Play, and does not depend on the Nook platform in any way.
Harriet Peet May 19, 2016 um 10:38 am
I need to reregister my Nook. At the moment I cannot do so, which means I cannot access the 300+ books I have on there. It has all been transferred to Sainsbury’s but they can’t or won’t help me. Does anyone have any ideas how I can reregister my nook before the cut off date please?
Nate Hoffelder May 19, 2016 um 10:54 am
According to B&N, you are supposed to be able to register it (link). I think you’re going to have to contact them.
Edit: As an alternative, have you tried using the Sainsbury’s app on your smartphone or tablet? You should be able to read the ebooks that way.
Andrew Salmon May 19, 2016 um 10:45 am
We have two Nooks which are now completely useless. I have downloaded a book to one of the Nooks from Sainsburys but it says it is an unreadable format. I have decided to dispose of the Nooks and never get involved with Barnes & Noble ever again.
Nate Hoffelder May 19, 2016 um 10:57 am
Did you follow the steps in this FAQ?
P.S. See, this is why I strip DRM first thing. It’s the only way to be safe.
Bill Woods June 3, 2016 um 12:59 pm
My advice? Do nothing. Keep logged in to your Nook. All your existing downloaded books will still be as they were. I don’t have a laptop, only a tablet and smart phone, so side loading isn’t possible. I can’t buy any new books but I have over 100 on my Nook. I can only buy new books from Sainsbury, Amazon or iBooks to read on my iPad. I might buy a Kindle. Wait till the price drops. It sometimes does for Black Friday.
Bill Woods June 9, 2016 um 4:03 pm
Kindle on offer for Fathers Day at John Lewis and Currys. 20% off
Rocco June 10, 2016 um 7:18 am
My UK nook simple touch can not activate any more.
Catharine June 10, 2016 um 8:34 am
Its now June and after 8 emails and a phone call to Nook flagging up having received no transfer link to Sainsburys I STILL haven’t had a reply. Sainsburys useless – they just direct me to B&N. I give up and will now buy a Kindle.
F Horton June 28, 2016 um 9:09 am
My nook simple touch stopped working on holiday and I was required to go through the setup process again…. I was unable to get past the wifi setup abroad and now I am back home in the UK, I am unable to reregister. I get an error message – sorry we are having trouble setting up your NOOK. Please shut down your device and try again…. I have and get nowhere! Is there any solution, or do I have a useless device?
Anna July 1, 2016 um 2:50 pm
I have the same trouble. It says error and please shut down and try again. But this doesn’t help
Mark June 28, 2016 um 1:41 pm
Can you just root the device and use it as you see fit? Since I’m in the USA I haven’t tried to do that yet. Sample link:
Frank June 28, 2016 um 2:51 pm
Yes, the Nook can be rooted so the user can put their own software on it, but most users are not going to bother with rooting it because it is an advanced technique.
F Horton June 29, 2016 um 4:05 am
I have managed to bypass the registration process and regain access to my nook simple touch by following advice on a post from 2011 entitled 'how to use the book simple touch without registering'. V pleased.
Rhian Trevor July 14, 2016 um 8:06 am
For anyone like me who has been struggling to read any new ebook purchases from Sainsbury’s on my Nook HD I thought I would share how I have finally managed to get it to work. My Adobe Digital Editions would not recognise my Nook and after all sorts of fixes and advice from various sources I decided to go the Micro SD card route. I now just copy and paste the e.pub file on to the sd card which is mounted in an integral usb sd card holder on my laptop. I already had registered my Nook with ADE and when the card is in my Nook I can now the book. I was seriously thinking of abandoning my Nook as the thought of only being able to read my previously purchased books was depressing but there’s life in the old Nook yet!
Stephen Spencer July 17, 2016 um 9:56 am
The Nook Simple Touch is still usable and set-up able from scratch or a complete wipe, as alluded to above. No rooting or re-registration required. Nobody’s devices have been reduced to digital doorstops, if you follow a few straightforward steps.
(Assuming you’ve transferred your library to Sainsbury’s already)
1. If your Nook doesn’t boot (mine was like this), hold down the power button for 10 secs to forcibly switch it fully off, then press both bottom page turn buttons immediately after turning it back on – it’ll give you the option to wipe+reset.
2. Once it wipes itself and reboots, select a language, but on the screen afterwards, don’t proceed (you won’t be able to get past the registration step as the UK servers have been shut down) but instead hold down the top-right page turn button and swipe your finger left to right over the n-patterned top area. Let go of the button. Press the Factory button that has appeared. Again press the top-right page turn button but tap in the bottom right area where a 3rd button could exist – and one appears! Press it to abort from the setup procedure. Step/skip through any further steps, and you should be in the normal Nook experience, just the shop and other internet stuff won’t load.
3. Plug in your Nook to the PC with a USB cable. Download and set up Adobe Digital Editions on your PC, authorising your Adobe account against it (Help menu, oddly). The Nook should appear in the sidebar, authorise that against your account too (I had to reboot my Nook and restart Digital Editions for it to appear).
4. Now you can go to the Sainsbury’s website and download all your old books (or buy new ones) via "Library", "Read now" on each, "Download this eBook file now". They should load straight into Digital Editions, from where you can right-click and copy to Nook. They’ll now be in the library once you "safely eject" the Nook, although they will be missing cover images and the initial pages may be different to how they used to be, they will be perfectly readable with the ability to change the font size etc. and everything exactly as before.
JOHN July 19, 2016 um 1:04 pm
Thanks very much for posting this. Followed your method and managed to reregister my Nook Simple Touch and download again my books from the Sainsbury’s library. The books disappeared about a week ago following a holiday in Canada and the US.I was about to give up on the Nook.
Jane Francis December 10, 2016 um 11:33 am
Dear Stephen, you are truly amazing. Thank you so much for this explanation, easy to understand and follow and WORKS! I have resuscitated my nook and can now download library books again.
david robertson December 14, 2016 um 4:41 pm
well done mate, been searching endlessly for a way in without the blocked registering page. no-one it seems has found that seemless way in you suggest. works a dream.
Tim February 27, 2017 um 10:48 am
Stephen, you are a total gem! Worked exactly as you described for my Glowlight. Thank you!!!
Harriet Prentice July 27, 2016 um 9:52 am
Can anyone out there help me? I’ve a Nook HD plus. Had to reset last week. Unfortunately, I’m one of the not so savvy ones who either didn’t get an email or stupidly forgot to act on it.
I cannot get back online.
Is there anyone out there who can help, PLEASE?
Stephen Spencer July 27, 2016 um 11:00 am
Please consult my help at the very end of page 1 of the comments, which has full instructions on what to do.
Step 2 is apparently slightly different for the colour/HD versions though:
On the screen with the intro video, hold the volume up button then tap in the bottom left then bottom right of the screen. The factory button appears – press it. Hold the volume up button again and tap in the blank area in the bottom right to reveal the skip button you need.
Hope this helps.
Nate Hoffelder July 27, 2016 um 11:32 am
MadBob August 4, 2016 um 6:48 pm
for those that have a Nook Simple Touch / Glow follow these instructions and get your device back.
Hazel Branigan August 14, 2016 um 3:54 pm
I am absolutely descusted with nook the way this has been delt with, they have left us totally lost, if it wasn’t for my husbands perseverance we would never have been able to solve this problem the I just wanted to throw the nook up the wall. But know we have managed to download most of my books but who the hell got sainsburys to take this over I don’t know there stock is pretty naf so they don’t have a lot of my books and I have credit of £77 so god knows how I’m going to spend this because they don’t have the books I want to read so I’m thinking of ditching the nook and going to Amazon.
Andrew Denman August 16, 2016 um 9:37 am
I can’t work out how to remove books I don’t want on mine….?
Jude August 17, 2016 um 10:23 am
I had a nook which I successfully transferred to Sainsbury’s. This nook then failed – and I purchased a 2nd hand model in excellent condition. I used the top right button/ swipe top of screen L to R technique. The trouble is I can’t get the factory screen to appear, no matter which version of the technique I use or which stage of the powering up I use.
Jude August 17, 2016 um 10:44 am
Oops – forgot to say it is a Nook Simple Touch Glowlight (1.2.0)
Colin Nock August 29, 2016 um 1:45 pm
to use the Nook without registering, which in the UK is now difficult / impossible try this link
Sebastian September 5, 2016 um 10:29 am
I had this problem and was getting really angry about it. Also, Nook Support was sending me to Sainsbury’s support and vice-versa, which was frustrating.
So, I found a fix. Let them keep their nook service.
Here is a link to steps to bypass the registration process if you have to reset your UK nook or are using it for the first time:
Here are the steps in case you don’t trust the link or whatever:
Turn on the device, but do NOT start setting it up. B&N devilishly waits until the last step to ask you to create an account, at which point the following instructions don’t work. If you do start setting it up, just turn it off and back on again.
Hold down the top right button on the front of the device and slide your finger from left to right across the top of the E Ink screen. (It’s a little hard to see, but it’s the Nook’s default next page button if you were using your right hand. For past Kindle owners, it’s the one in the same spot as the previous page button on a Kindle.)
A ‘Factory’ button should appear in the top left corner of the screen. Press it.
Once in the Factory menu, hold down the top right button on the front of the device and tap the bottom right corner of the screen.
You should now see a ‘Skip Oobe’ button. Tap that and the Nook should finally load the home screen.
I hope this helps. Purchased technology should NEVER be under ultimate control by anyone except the owner. Its ridiculous that they can simply cut a service and not allow you to use your device. Maybe this is why Nook is a huge failure as an eReader company.
Stephen Spencer September 5, 2016 um 1:19 pm
Is there an echo in here?
David September 6, 2016 um 6:31 am
The fix that is given by MadBob and by Colin Nox was originally put on-line back in 2011. Can anyone confirm that it still works with the most recent Nook hardware?
Stephen Spencer September 6, 2016 um 6:55 am
Instructions for recent/colour models are literally directly above MadBob’s post, and the instructions for older models, posted by me on the previous page of comments, then again by MadBob, Colin AND Sebastian (!!) I have personally confirmed to work on my Simple Touch (non-glow) from a full factory reset (which my post also describes).
Tom September 14, 2016 um 9:00 am
The article in the link below has solved the problem for me!
"Turn on the device, select your language, but do NOT start setting it up. B&N devilishly waits until the last step to ask you to create an account, at which point the following instructions don’t work. If you do start setting it up, just turn it off and back on again.
Hold down the upper right page turn button on the front of the device and slide your finger from left to right across the TOP of the E Ink screen.
A ‘Factory’ button should appear in the top left corner of the screen. Press it.
Once in the Factory menu, hold down the top right button on the front of the device and tap the bottom right corner of the screen.
You should now see a ‘Skip Oobe’ button appear. Tap that and the Nook should finally load the home screen."
Stephen Spencer September 14, 2016 um 9:18 am
Ok, five people now posting exactly the same thing. Cool. Let’s keep this going…
Netty September 20, 2016 um 2:42 pm
Had an email from sainsburys today saying theyre closing down their on demand wing so it looks as if both barnes noble and now sainsburys have wiped their hands clean of us. Wish i had bought a kindle now.
Jane September 20, 2016 um 3:11 pm
Me too – I have 500 books transferred from nook to Sainsburys so I hope the transfer to Kobo works as well.
Netty September 20, 2016 um 3:35 pm
I had problems with my kobo reader a few years ago and had to get a refund when it refused to work after just a few months – my friends one had the same fault.. which is why i moved to nook. I dont want to read my books on a tablet as i read at bedtime and dont want the tablet light messing with my sleep (my glowlight doesnt seem to bother me in the same way) Perhaps i will go back to traditional books…
Kathleen September 22, 2016 um 2:49 am
When I connect my Nook HD to my computer it sees all the files other than my library! I registered my Nook before the cut off date and have been purchasing via Sainsburys, but it shows NO books at all on my Nook, although I know they are there! Can anyone assist please? BN offer no help whatsoever! I am a pensioner, so computer solutions need to be fairly simple as I am no guru!
Jane September 22, 2016 um 7:15 am
Hi Kathleen, I’m no expert at all but have you got Adobe Digital Reader on your computer? You have to install that on your computer before the books will transfer onto your nook. Once that’s on your computer, right clicking on each book in your library will give you an extra choice – transfer to nook.
Richard Lawrence October 5, 2016 um 5:47 am
OK, so been using my Nook weekly for months and I guess the battery ran dry, it wants me to register again, so have got the dreaded error B-AD113 so cannot login or use the Nook. Completely stuffed!!!!
Stephen Spencer October 5, 2016 um 7:48 am
No you are not, please read any of the comments above yours, or the last comment on the first page.
Richard Lawrence October 5, 2016 um 9:29 am
Hi, thanks to this page (and about 2 hours of faffing) I have it back in working order. This page saved me too.. https://shkspr.mobi/blog/2013/05/guide-to-using-the-nook-str-glow-without-a-bn-account-pictures/
Susan Mathieson October 5, 2016 um 10:39 am
Hi, I had to reset my Nook and of course it wouldn’t let me re-register. I emailed B&N and got this reply and it works, I can now get into my Nook to sideload books. Not perfect I know but it is better than having nothing but an expensive paperweight lol.
This is the reply.
Thank you for contacting us.
We understand that you’re unable to register your NOOK Simple Touch. We truly apologize for the trouble this has caused you.
Please be informed that due to the changes to NOOK UK services, the ability to register any existing or new NOOK Account is no longer possible. However, you may still use your NOOK Simple Touch for side-loaded contents.
Please follow the steps below on how to bypass the registration process on your NOOK Simple Touch:
1. Turn on your NOOK.
2. At the welcome screen hold down the button on the top right (page turn button) and at the same time slide your finger across the top of the screen from left to right.
3. You should now see a Factory link on the top left of the screen, press this link.
4. On the factory screen hold down the same button (top right) and at the same time tap the bottom right of the screen.
5. You should now see a Skip Oobe link on the bottom right, press this link.
6. You will now be able to use the Nook Simple Touch without registration.
Once again, thank you for your email.
I hope this will help someone else with their Nook.
Stephen Spencer October 5, 2016 um 11:29 am
You didn’t need to email B&N, this very thread you’re commenting on has variants of the solution posted to it 6 times already. Thanks for taking the time to post the 7th though. Maybe the next person will notice it before posting. Seems unlikely though.
mucsi14 October 7, 2016 um 10:23 am
Nate Hoffelder October 7, 2016 um 7:12 pm
Not sure if the above link is safe or not.
Julia October 16, 2016 um 8:40 am
Hi everyone, all this information is very helpful, but unfortunately it’s not working for Nook Glowlight.
I’ve got this new device as a present and seems I can’t use it now.
The Nook glowlight has only two buttons: power off/on and main menu.
So is there anyone out there who could help me fix this?
Thank you so very much!
MadBob October 16, 2016 um 10:18 am
Nook GlowLight (NGL) bypass Oobe
This guide is for the new white Nook GlowLight.
The procedure for the new NGL is the same as the NST except that, because the NGL has no side buttons, instead of pressing the top right side button, you press the home (n) button.
At the "Hi, welcome to your NOOK GlowLight" screen, hold down the home (n) button and swipe your finger along the top of the screen from left-to-right. A "Factory" box will appear in the upper-left. Press it.
At the factory screen, hold down the home (n) button and tap the lower-right corner of the screen. A "Skip Oobe" box will appear. Press it.
Lucy October 18, 2016 um 3:44 am
I did not transfer by Nook to Sainsburys as was not made aware until very late. It is useless and I want to dispose of it. I would like to send it back to B&N with a snooty letter (not that I will get a response but might make me feel better) Otherwise, how can I 'recycle' it responsibly?
PS. To add insult to injury Sainsburys is now closing and going to KOBO anyway so if I didn’t transfer to Sainsburys, I sure as hell cant to KOBO
Stephen Spencer October 18, 2016 um 8:02 am
They sent multiple emails but if you didn’t transfer it looks like you may not be able to now, although an email to B&N asking certainly won’t hurt.
It’s not "useless" now though – any books you have on will still work fine and you can use a number of ebook stores via your PC and sideload the books on with a usb cable. You just can’t purchase and download directly all on the device any more.
re recycling, you can almost certainly ebay it to someone who’s happy to use it without a direct store – the Simple Touches seem to be going for about £30
Anita December 1, 2016 um 6:51 pm
I have just dug out my Nook Simple Touch Glowlight to give to someone and have just found out about the changes which occurred earlier this year. (I don’t know where I have been!) It is now useless. Can anybody help me as I am not technically minded but my husband might be able to help me if he gets some advice. I have tried deregistering it but it keeps failing. Help please someone. Thanks
Jon S December 31, 2016 um 2:18 pm
Jon S December 31, 2016 um 2:19 pm
That video should show you what to do. I was similarly frustrated until I found it.
Jon S December 31, 2016 um 2:14 pm
After not quite understanding the tips I read for getting my newly-bought off eBay Nook to work at all, it was this vid that eventually helped me:
Neill March 9, 2017 um 6:08 pm
Skipping Oobe works ok but my Nook ST Glow light now hammers the battery flat in about 10 days in standby with no usage. It seems to be constantly checking for registration details (or something isn’t sleeping correctly). Has anyone found a solution to this yet?
Claire April 17, 2017 um 7:48 am
All Nook Glowlight owners rejoice – the following simple instructions work!!!
At the "Hi, welcome to your NOOK GlowLight™" screen, hold down the home button and swipe your finger along the top of the screen from left-to-right. A "Factory" box will appear in the upper-left. Press it. (Might take several attempts, the box flashes up rather then 'appearing').
At the factory screen, hold down the home button and tap the lower-right corner of the screen. A "Skip Oobe" box will appear. Press it.
Paul Wolfarth April 20, 2017 um 9:16 am
I have just got my Nook Simple touch working again after doing a factory re-set using the method described originally above by Stephen Spencer – thanks for that Stephen! The only problem I have now is the battery life which is substantially reduced. I believe this could be due to the 'What to read next' message on the home page which seems to be constantly trying to load as long as the Nook is switched on. Does anyone know of a way of turning off 'What to read next'?
Neill April 23, 2017 um 9:31 am
@ Paul Wolfarth, I’m afraid B&N have completely screwed their UK customers over. The best I can see we do is to shut down the Nook after every use. It does take longer to start reading again but stops any degradation of the battery in between reading sessions. I have read about very technical solutions that involve rooting the device and deleting some auto running files. But that is currently beyond my wit.
Paul Wolfarth April 24, 2017 um 12:19 pm
@Neill – yes it certainly helps if I switch off the device between reading sessions and to be honest that’s not too much of a problem as it restarts in less than a minute, though it’s still a bit of niggle. A pity though that B&N have been so cavalier towards their UK customers since the Nook is in many ways an excellent e-reader. I mainly use it to read ebooks from my local public library and if I want to buy a book I use the Hive site, though this does involve downloading the book to my laptop and transferring it across to the Nook by usb cable. Works ok but not as convenient as downloading directly to the Nook. I will put up with the inconvenience though, rather than give my hard-earned cash to Amazon!
Thomas July 11, 2018 um 5:22 pm
mines useless now cant even set back up I did a reset no knowing that I couldn’t just set back up with wifi, network problem everytime. It literally went slower everytime I used any bit of memory and started saying error everytime I clicked anything.