3 Best AI Agents for Business: Which AI Agents Fit How Teams Work?
AI agents for business are AI tools that do work across the apps your business already uses, such as sending reports, updating records, and answering team questions.
Below, we compare three of the best AI agents for business so you can see how they differ and choose the right ones for your business.
What to Compare When Choosing AI Agents for Your Business
When you’re deciding which AI agents are right for your business, these seven points show the biggest differences and affect how much value you get after the first week.
1. How Much Control and Security the Business Keeps
AI agents can create, change, and send things in your business tools. User approval, access controls, compliance, and data ownership decide whether your business can trust AI agents with work, so control and security come first.
2. Where the AI Agents Live
AI agents that live where the team already talks about work get used every day. AI agents that live in a separate dashboard or a browser tab are easy to forget, and their results have to be copied back to the team by hand.
3. Single-Player or Multiplayer
Single-player AI agents work with one person at a time. Multiplayer AI agents work with the whole team in the same conversation, so teammates can see the work, correct it, and build on it, and good results don’t stay locked in one person’s account.
4. What It Takes to Build the AI Agents
The easier AI agents are to build, the more people in your business can use them. AI agents that need a developer or coding to build add cost and ongoing maintenance.
5. Whether the AI Agents Are Proactive
Proactive AI agents tell you what they can do for you, so your team doesn’t have to work out the right request first. AI agents that only wait for instructions get used less, because people forget what to ask for.
6. How Easy the AI Agents Are to Update
Workflows change all the time. AI agents that learn from corrections in the conversation stay up to date. AI agents that need someone to go back and edit them fall behind every time a job changes.
7. How Easy It Is to Automate Workflows
Workflow automation is where AI agents save a business the most time, because a workflow keeps running without someone doing each step. Some AI agents let you build AI agents for a workflow in a few minutes, while others need every detail described at the start or only handle one request at a time.
The 3 Best AI Agents for Business Compared
Here’s how the top AI agents for business compare on those seven points, including each one’s strengths and tradeoffs.
1. Zenzap
Zenzap is a multiplayer AI agent built for work. Zenzap’s AI agents work in the same chats as your team and can connect to your work tools. Zenzap is best for businesses that want AI agents the whole team can work with in one secure chat, including frontline and deskless teams working from their phones.
How Much Control and Security Zenzap Gives the Business
Zenzap’s AI agents need a person’s approval before they create, change, or delete anything. Admins can control who can add AI agents and who can use each one, and each tool connection has its own access level.
Zenzap is HIPAA, SOC 2, GDPR, and ISO 27001 compliant. Data can be hosted in the US or EU, AI model providers don’t keep it, and it’s never used to train AI models. An AI agent only sees the chats it’s added to.
Where Zenzap’s AI Agents Live
Zenzap’s AI agents live in Zenzap’s own chat, on iOS, Android, Windows, and the web. The chat is where the team can talk to the AI agents and where the work happens, so there is no separate workspace to check.
Single-Player or Multiplayer in Zenzap
Zenzap’s AI agents are multiplayer. Everyone in a chat can give the AI agents work, correct them, and build on what they do, and multiple AI agents can work in the same chat. One person can also use Zenzap’s AI agents alone and get full value, then add them to a team chat.
What It Takes to Build Zenzap’s AI Agents
You can build AI agents without code or a developer. Just download the Zenzap app, add AI agents in one click, connect your tools, and get to work. Zenzap offers more than 2,000 one-click tool connections.
Whether Zenzap’s AI Agents Are Proactive
Zenzap’s AI agents are proactive. The AI agents tell you what they can do for you, so you don’t have to work out the right request before you start.
How Easy Zenzap’s AI Agents Are to Update
Zenzap’s AI agents learn from the conversation and save their own memories in each chat. When a process changes, anyone in the chat says so, and the AI agents remember the correction from then on.
How Easy It Is to Automate Workflows With Zenzap
Zenzap’s AI agents can run full workflows across your tools, on a schedule or when something happens in the tools you connect. You can describe the workflow in a message or a voice note, and the AI agents build it with no code. Multiple AI agents can work together on one workflow, each with its own job.
What to Know Before Choosing Zenzap
A Zenzap AI agent only works in chats where its owner is a member. If the owner leaves a chat, the AI agent leaves with them.
2. Viktor
Viktor is one AI employee that works inside Slack and Microsoft Teams. Viktor is best for businesses already working in Slack or Teams.
How Much Control and Security Viktor Gives the Business
Viktor has per-person permissions and approval buttons on irreversible actions. Viktor’s access and data also follow Slack’s or Teams' own permissions and policies.
Where Viktor Lives
Viktor lives inside Slack or Microsoft Teams as an app, on top of a workspace your business already has.
Single-Player or Multiplayer With Viktor
Viktor sits in shared channels, but Viktor is one AI employee shared across the whole workspace, so teams can’t build several AI agents with different jobs, tools, and permission levels.
What It Takes to Set Up Viktor
Setting up Viktor requires an existing Slack or Teams workspace and admin rights to install apps. You install Viktor, connect your business tools, and assign it work.
Whether Viktor Is Proactive
Viktor can suggest automations on its own. Because Viktor is one AI employee for the whole workspace, some teams want more control over when Viktor acts without being asked.
How Easy Viktor Is to Update
Viktor takes changes through the Slack or Teams channels it’s invited to. Every change goes to the one AI employee the whole workspace shares, so a change one team makes can affect how Viktor works for other teams.
How Easy It Is to Automate Workflows With Viktor
Viktor can run workflows across the tools you connect. Each workflow is built and run inside Slack or Teams, so every automation depends on those channels.
What to Know Before Choosing Viktor
Viktor runs alongside Slack or Teams, so there are two vendors to manage, and one AI employee covers every team in the workspace.
3. Twin
Twin is an AI agent platform that runs recurring jobs on its own dashboard. Twin is best for background work that ends in a report and doesn’t need the team in the loop.
How Much Control and Security Twin Gives the Business
Twin offers approval workflows on sensitive work, but you set the review rules while building the AI agents, so changing them later means going back and editing the AI agents.
Where Twin’s AI Agents Live
Twin’s AI agents live on Twin’s own platform, with a dashboard. The AI agents run there and send their results to Slack, email, or the dashboard, so the work happens away from the team and arrives as a report.
Single-Player or Multiplayer With Twin
Twin’s AI agents can share memory, but Twin has no chat workspace of its own. Teammates read reports instead of working with the AI agents in a conversation.
What It Takes to Build Twin’s AI Agents
Building Twin’s AI agents starts with a conversation. You describe the recurring job, including the data sources, the output format, and the review rules, and Twin proposes a template, connects the tools, and runs a test. Every detail has to be right at the start, because the AI agents follow that description from then on.
Whether Twin’s AI Agents Are Proactive
Twin’s AI agents run the jobs you describe on a schedule or a trigger. The AI agents carry out the work they were built for rather than suggesting new work to the team.
How Easy Twin’s AI Agents Are to Update
Twin builds its AI agents around the details you give at the start. When the job changes, you update the AI agents by talking to them.
How Easy It Is to Automate Workflows With Twin
Twin is built for workflow automation, so it works best for workflows that are well defined and don’t change often.
What to Know Before Choosing Twin
Twin is built for recurring jobs, so one-off requests from the team fall outside what its AI agents do.
Which AI Agents Fit Your Business
All three AI agents can take repeated work off a team. The differences show up in control, where the work happens, and who can see it.
- Choose Zenzap if you need AI agents your whole team can work with in one secure chat and want to own your data and build AI agents without code.
- Choose Viktor if you need one AI employee and want it inside the Slack or Teams workspace your team already uses.
- Choose Twin if you need workflows that run in the background and want the results sent as a report.
Start With One Workflow Your Team Repeats Every Week
The fastest way to compare AI agents for business is to test them on real work.
Pick one workflow your team repeats every week, like a Monday sales report or daily shift updates for an in-the-field crew, and hand it to AI agents. Then check how much control you keep, how your team works with the AI agents, and how easy they are to update.
FAQ
What are the best AI agents for business?
Three of the best AI agents for business are Zenzap, Viktor, and Twin. Zenzap is best for teams that want AI agents they can work with together in one secure chat. Viktor is best for teams already working in Slack or Teams that want one AI employee there. Twin is best for recurring background jobs that end in a report.
What can AI agents do for a business?
AI agents can run workflows across a business’s tools, such as sending weekly reports, following up on unpaid invoices, updating the CRM, and answering questions from the team.
Are AI agents safe to use with business data?
AI agents can be safe to use when they include user approval, access controls, and clear data policies. Zenzap’s AI agents need a person’s approval before they create, change or delete anything, and Zenzap never uses customer data to train AI models.
